FAQ

No, the service offering is completely free. You merely pay for the purchase.

Yes, you can either allocate airtime, or you can allocate a set amount of data and / or voice bundles every month. If airtime is allocated, the staff member can decide how to spend the airtime (buying data bundles, using it for voice bundles etc.)

Yes you can. You can email info@businessprepaid.co.za to request the change.

You can pre-fund a wallet if you prefer not to sign a debit order.

You have a prefunded wallet which allows for events such as this. Simply ensure that your wallet has funds loaded and allocate accordingly.

Your wallet can be topped up at any time with an EFT. Please see the bank details below – be sure to use your Unique Reference number as displayed on your Customer Profile. Simply log in and follow prompts to top up.

The wallet balance can be seen when you log into your profile on www.businessprepaid.com.

Yes we do. We suggest you keep some additional SIM cards at hand for future use. Please [click here – take to order form]. The SIM cards are R10 per SIM and delivery is R100 if you are unable to collect. We can either deduct the cost from your wallet or you can pay via EFT.

The SIM Vault is a free solution to registered customers. It allows for the purchasing of new SIM cards (your pre-funded wallet can be used to purchase), RICA, and keep the overall inventory of your SIM cards safe and secure. Allocate names to the SIM numbers for simplified management, and recharge (monthly or as you need). Register here.

Firstly, you need to purchase a new Prepaid SIM card. Please refer to the question above. Then, from your existing number SMS “portme” followed by your new SIM number to 082 767 8287. You will then receive a confirmation SMS and a second SMS with the date you will be ported. Be sure to dial 136 one day after your port to activate your existing number on the Vodacom network.

  • We are first to offer a solution to South African businesses to manage Prepaid on all networks.
  • Our service is free.
  • This is the perfect solution for businesses with rotating staff.
  • You can use our platform to incentivise your employees.
  • You are in complete control of your spending.
  • We can supply Prepaid SIM cards at no cost to you. We can also offer highly affordable once off data Prepaid SIM cards where data gets allocated monthly for one year.
  • Deal with one supplier for all your telecoms requirements (mobile contracts, upgrades, fixed lines, prepaid, telecoms expense management and more).
  • You will now have the benefit of receiving invoices for your purchases, which can be used for tax purposes. .
  • Expect so much more to come. Enhancements are constant and significant, with the aim to provide a user-friendly solution.

Yes, we can facilitate recharges on all South African mobile networks.